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| 008 | 960513s1995 gbr 000 0 eng d | ||
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| 035 | _a(OCoLC)1365251286 | ||
| 040 | _cES-MaBCM | ||
| 041 | 0 | _aeng | |
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| 100 | 1 |
_aChaston, Ian _99545 |
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_aEvaluating internal customer management practices within UK local government _cIan Chaston |
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_aAdministración local _957456 |
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_aServicio público _960243 |
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_aGran Bretaña _9124676 |
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| 650 | 2 | 7 |
_aTécnica de gestión _960418 |
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_aEn: _tLocal government studies _dLondon : 1995 _w104668 _gvol. 21, no. 3, Autumn, p. 418-431. - Loc. S.358 |
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_c40924 _d40924 |
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