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| 001 | 28691 | ||
| 003 | ES-MaBCM | ||
| 005 | 20241016094919.0 | ||
| 008 | 940224s1994 gbr 000 0 eng d | ||
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| 035 | _a(OCoLC)1365189645 | ||
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| 041 | 0 | _aeng | |
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| 100 | 1 |
_aConnolly, Michael _910536 |
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| 245 | 1 | 0 |
_aMaking the public sector more user friendly? _b: a critical examination of the citizen's charter _cby Michael Connolly, Penny Mac Keon and Grainne Milligan-Byrne |
| 650 | 2 | 7 |
_aControl de calidad _958109 |
| 650 | 7 |
_aRelación sector público privado _960085 |
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| 650 | 2 | 7 |
_aServicio público _960243 |
| 651 | 0 |
_aGran Bretaña _9124676 |
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| 700 | 1 |
_aMilligan-Byrne, Grainne _931384 |
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| 700 | 1 |
_aMac Keown, Penny _928122 |
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| 773 | 0 |
_aEn: _tParliamentary affairs _dLondon : 1994 _w104597 _gvol.47, no. 1, Jan., p. 23-36. - Loc. S.355 |
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| 999 |
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