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_aWaintrop, Françoise _993908 |
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_aÉcouter les usagers _b: de la simplification à l'innovation _cFrançoise Waintrop |
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_aReforma administrativa _960037 |
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_aRelación administración-administrado _960067 |
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_aEn: _tRevue française d'administration publique _dParís _w104644 _gNº 137-138 (2011), p. 209-215 |
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