000 00849naa a2200229 4500
001 133637
003 ES-MaBCM
005 20241016182649.0
008 060823s2003 usa|r0p 0 ||eng d
021 _axx
035 _a(OCoLC)1365264632
040 _cES-MaBCM
100 1 _aSimmonds, Patience L.
_974291
245 1 0 _aThe 21st century reference department
_b: working to provide quality service to users
_cPatience L. Simmonds
504 _aBibliografía. p. 102-103
648 2 0 _aS. XXI
_9128966
650 7 _aBiblioteca universitaria
_957744
650 7 _aSistema documental
_960239
650 7 _aProfesional de la información
_957743
773 0 _aEn:
_tManaging the twenty-first century reference department : challenges and prospects
_dNew York : Haworth Information Press, 2003
_w102976
_gp. 89-103 - Loc. 46.427
942 _cAMON
999 _c133637
_d133637