TY  - GEN
AU  - Vigoda,Eran
TI  - Are you being served? the responsiveness of public administration to citizens' demands: : an empirical examination in Israel
KW  - GestiÃ³n pÃºblica
KW  - RelaciÃ³n administraciÃ³n-administrado
KW  - Sondeo de opiniÃ³n
KW  - Israel
ER  -