TY  - GEN
AU  - Peterson,Stephen B.
TI  - Saints, demons, wizards and systems. Why information technology reforms fail or underperform in public bureaucracies in Africa
KW  - AutomatizaciÃ³n
KW  - Sistema de informaciÃ³n
KW  - Burocracia
KW  - Ãfrica
ER  -