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From 2009 to 2014, Cathy Ashton was the EU's first High Representative for Foreign Affairs and Security, effectively Europe's foreign policy supremo responsible for coordinating the EU's response to international crises. Arriving in Brussels as a relative novice to international diplomacy, she faced the challenge of representing the views and values of 28 nations during one of the most turbulent times in living memory. Decades-old certainties were swept away in days. Hope rose and fell, often in a matter of hours. From the frozen conflict of Ukraine to the Serbia-Kosovo deal, there were challenges, failures and moments of success. She encountered dictators and war criminals, and witnessed the aftermath of natural disasters, military action, and political instability. Working with US politicians and counterparts including John Kerry, Hillary Clinton, and Bill Burns, she negotiated historic settlements, such as the Iran nuclear deal. An 'honest broker', she navigated the needs of opposing politicians to chart a path towards collaboration and stability.