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Quality standards in the public sector : differences between Italy and the UK in the citizen's charter initiative

Lo Schiavo, Luca

Quality standards in the public sector : differences between Italy and the UK in the citizen's charter initiative Luca lo Schiavo

Materias: Relación administración-administrado Servicio público

Términos geográficos: Gran Bretaña Italia

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Quality standards in the public sector : differences between Italy and the UK in the citizen's charter initiative