The use of quality management in local authorities
Freeman-Bell, Gail
The use of quality management in local authorities Gail Freeman-Bell, Richard Grover
Control de calidad Servicio público Administración local
Gran Bretaña
Grover, Richard
The use of quality management in local authorities Gail Freeman-Bell, Richard Grover
Control de calidad Servicio público Administración local
Gran Bretaña
Grover, Richard