Making the public sector more user friendly? : a critical examination of the citizen's charter
Connolly, Michael
Making the public sector more user friendly? : a critical examination of the citizen's charter by Michael Connolly, Penny Mac Keon and Grainne Milligan-Byrne
Control de calidad Relación sector público privado Servicio público
Gran Bretaña
Milligan-Byrne, Grainne Mac Keown, Penny
Making the public sector more user friendly? : a critical examination of the citizen's charter by Michael Connolly, Penny Mac Keon and Grainne Milligan-Byrne
Control de calidad Relación sector público privado Servicio público
Gran Bretaña
Milligan-Byrne, Grainne Mac Keown, Penny